Privacy Policy

When you use OSTATE, we may collect information that you provide directly and information generated when you use our website and services.

Information you provide

• Name and profile information
• Email address and phone number
• Property listing details
• Property photos and other uploaded content
• Location, city, state and property address information
• Information you provide when contacting another user

Information collected automatically

• Device and browser information
• IP address and general technical information
• Pages, listings and features you interact with
• Usage, diagnostic and security information

We may use information to:

• Create and manage your OSTATE account.
• Publish and display property listings.
• Help users discover properties based on their searches.
• Enable communication between property owners and interested users.
• Provide, maintain and improve OSTATE.
• Detect fraud, abuse, spam and unauthorized activity.
• Protect the security of our users, platform and services.
• Respond to support requests and service communications.
• Comply with applicable legal obligations.

Information that you choose to include in a published property listing may be visible to other OSTATE users or visitors. This may include the property title, location, price, photos, description, property specifications and other listing information.

Do not publish passwords, payment credentials, government identification numbers or other highly sensitive information in a property listing.

If you publish a phone number or other contact information in a listing, you understand that people who can access that listing may be able to see and use that information.

OSTATE uses third-party infrastructure services to operate parts of the platform. Depending on the feature you use, information may be processed through services used for authentication, databases, hosting, analytics or file storage.

OSTATE uses Firebase services for functions such as user authentication, Firestore database storage and file storage. Data handled by these services is subject to the applicable provider terms and privacy practices in addition to this policy.

When you upload property photos, profile photos or other content, OSTATE may store and display that content to provide the feature you requested.

You are responsible for ensuring that you have the necessary rights and permissions to upload and publish content on OSTATE.

OSTATE may store information about properties you save as favorites so that those properties can be associated with your account and shown to you later.

We may also process basic interaction information to operate features, improve the service and maintain platform security.

We do not intend to sell your personal information simply because you use OSTATE. We may share information when reasonably necessary to operate the service or where required by law.

• With service providers that help operate OSTATE.
• When you intentionally make information public through a listing.
• When necessary to investigate fraud, abuse or security incidents.
• When required by applicable law, regulation or legal process.
• When necessary to protect the rights, safety or property of OSTATE or others.

We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should use a strong password and avoid sharing your account credentials with anyone.

We retain information for as long as reasonably necessary to provide the requested services, maintain legitimate business and security records, resolve disputes, enforce agreements or comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Depending on applicable law, you may have rights relating to your personal information, including rights to access, correction, deletion or withdrawal of certain permissions.

You can also choose not to provide certain information. However, some information may be required for account creation, property listing or other features.

To request assistance with your information, contact us using the contact details provided below.

If you want to request deletion of your OSTATE account or personal information, contact us with the email address associated with your account.

Certain information may need to be retained where required for legal, security, fraud-prevention or legitimate record-keeping purposes.

OSTATE may use cookies, local storage and similar technologies to remember preferences, maintain sessions, improve functionality and understand how the service is used.

Your browser may allow you to control or disable some cookies. Disabling certain technologies may affect the availability of some features.

OSTATE is not intended to encourage children to provide personal information without appropriate supervision. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation.

OSTATE may contain links to websites or services operated by third parties. Their privacy practices are controlled by those third parties, not by this policy.

We recommend reviewing the privacy policy of any external service before providing personal information to it.

We may update this Privacy Policy when our services, technology or legal requirements change.

When changes are made, the updated policy will be published on this page with a revised effective date. Your continued use of OSTATE after an update means you have access to the updated policy.